Microsoft 365 & Google Workspace
Tenant setup and migration, identity configuration, collaboration tools and endpoint onboarding.
Deliverables: Configured environment, migration plan and handover documentation.
Cloud & professional services
Private cloud, managed Azure and AWS, backup and recovery, and fixed-scope projects for financial firms. Start with your application dependencies and business recovery requirements.
Private hosting and managed Azure or AWS, designed around the applications your firm needs to keep operating. Availability, replication, backup and recovery are separate commitments, documented against each workload.
Availability and recoverability are different commitments. The 99.99% figure is a contractual uptime commitment on hosted infrastructure. Recovery objectives (how much data you can lose and how quickly systems return) are set per workload during onboarding and recorded in your agreement - the standard plan recovers from the last verified backup, and tighter objectives are designed and priced as scoped work.
For workloads whose agreed recovery window can accommodate restoration from the last verified backup. The standard hosted plan targets recovery within 24 hours; data-loss tolerances are documented separately.
Where a shorter interruption or tighter data-loss tolerance is required, scope failover architecture, dependencies and testing explicitly. Replication and an uptime SLA alone do not establish those recovery objectives.
Option One Technologies virtual private cloud
Design, migration, cost governance, and day-to-day operation of Microsoft Azure and AWS environments, integrated with your identity, security, and backup platforms.
Retention architecture that separates vendor-side retention from firm-side capture obligations, with automated exports from AI and collaboration platforms into your archive of record.
Backup & recovery services
| Workload | What is protected | Verification |
|---|---|---|
| Workstations & laptops | Per-endpoint image and file backup with retention policies and self-service restore | Daily success checks |
| Microsoft 365 / Google Workspace | Mailboxes, OneDrive, SharePoint, Google Drive, Teams and chat data, per user | Daily success checks |
| Servers & virtual machines | Application-consistent backups of physical and virtual servers, on-premises or hosted | Monthly restore tests |
| Backup storage | Encrypted cloud repository, metered per terabyte, immutable options available | Capacity reporting |
| DR test & reporting | Annual or semi-annual failover and restoration exercises with audit-ready results and a business continuity tabletop | Documented evidence |
Continuity that passes diligence. Recovery runbooks, DR test results, and business continuity documentation are structured for SEC examinations, investor operational due diligence, and cyber-insurance underwriting.
Get specialist support for a migration, deployment or assessment without taking on a managed services subscription. Each project is quoted before work starts under a fixed scope or statement of work.
Tenant setup and migration, identity configuration, collaboration tools and endpoint onboarding.
Deliverables: Configured environment, migration plan and handover documentation.
Workload design and migration across private cloud, Azure and AWS, with application dependencies and cutover planning.
Deliverables: Documented design, cutover plan and post-migration validation.
Microsoft Purview retention and archiving configuration, SharePoint collaboration sites and secure LP connectivity.
Deliverables: Documented retention settings, access controls and configuration handover.
Cybersecurity risk assessments and penetration testing of the systems included in your agreed scope.
Deliverables: Findings report and prioritized remediation recommendations.
Curated hardware procurement, workstation imaging, configuration and coordinated shipping for new users or refresh projects.
Deliverables: Deployment plan, configured devices and asset documentation.
We agree the scope, deliverables, responsibilities and acceptance criteria before work begins. Timing is confirmed after reviewing application dependencies, vendor requirements and your preferred change windows.
These are different commitments, and conflating them is how firms end up surprised. Here is how we separate them.
Is the 99.99% uptime SLA the same as a recovery guarantee?
No - they are different commitments. 99.99% is a contractual uptime commitment on hosted infrastructure, backed by credits. Recovery is measured separately: a recovery point objective (how much data you can lose) and a recovery time objective (how quickly a workload returns). Both are recorded per workload in your agreement. The standard plan recovers from the last verified backup; if you need tighter objectives, we design and scope that explicitly rather than implying it.
What is our recovery time if we lose a site?
Under the standard plan, hosted servers recover from the last verified backup, commonly within 24 hours and often sooner, and replication runs East to West. Workloads that must return faster than that are designed with explicit failover and tested annually, so the target you sign up to is one we have actually measured.
Do you host in your cloud or ours?
Both. Option One Technologies Virtual Private Cloud hosts VMs, storage and virtual desktops with cross-region replication. Where you already run Azure or AWS, we manage those environments - identity, cost governance, backup and security integration - rather than moving you.
How are professional services priced?
Fixed-scope or statement of work, quoted before work starts. Tenant builds, retention configuration, secure tunnels, endpoint onboarding, risk assessments and penetration testing are all delivered as defined projects, whether or not you subscribe to a managed service.
What about the backups we already run?
We review what exists during onboarding, keep what is working, and document what is protected, how it is verified and what is not covered. The backup schedule and restore-testing cadence in your agreement is what you can hold us to.
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