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About Option One Technologies

Democratizing best-in-class technology for financial firms

Option One Technologies is a next-generation managed IT, security and cloud platform, for financial firms (Hedgefunds, private equity, RIAs, family offices and alt funds).

Our story

IT operations engineered for firms that cannot afford downtime

Founded in 2019 by alumni from former Boston based hedge fund Highfields Capital Management. Option One Technologies is a next-generation managed IT, security and cloud platform democratizing the best-in-class technology.

Our mission is to make our innovative solutions available to all financial institutions, both established and emerging. Through our diligent approach and knowledge of next-generation technology, we give businesses the ability to hyper-scale, solve new challenges, and protect assets.

Your delivery contacts and escalation responsibilities are documented for the services you choose. Based in Boston, we provide remote support and scope onsite availability with your firm before engagement.

Who we serve

Hedge funds · Private equity · RIAs & family offices · Broker-dealers · Credit funds · Growth equity & financial firms

Where

Boston, Massachusetts · Remote and onsite support

Engagement at a glance

How we fit
Fully outsourced, or co-managed alongside your internal IT lead - you choose, and we scope to it
Coverage windows
Helpdesk business hours (Mon–Fri, 8 AM–6 PM ET) or 24x7x365, per user; NOC monitoring is always 24x7 per site
Commercial model
Monthly subscription, one-year term with annual renewal
Governing documents
Master Services Agreement, one Ordering Document per service line, statements of work for projects
Your team
Account manager, technical lead, executive escalation, and helpdesk coverage within your agreed hours
Leadership

Meet the team behind Option One Technologies

Meet the founders and the leaders responsible for technology, delivery, client services and research.

Stephen Kiley

Stephen Kiley

Founder & Chief Executive Officer

Stephen oversees all business operations at Option One Technologies, drawing on years running technology inside Highfields Capital Management. He keeps clients receiving the personalized support and operational excellence that set Option One apart.

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Jose Suazo-Villar

Jose Suazo-Villar

Founder & President

Jose leads Option One Technologies' vision and its SaaS and AI strategy, delivering cloud-native solutions that help financial firms accelerate digital transformation, make data-driven decisions and stay compliant. Previously, he served as Chief Technology Officer.

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Aaron Norton

Aaron Norton

Chief Technology Officer

Aaron leads Option One Technologies' technology roadmap across cloud, virtualization, networking and the Apollo security platform, turning emerging tools into production-grade services for financial firms. He brings over two decades of IT experience, including nearly 18 years at Highfields Capital Management.

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Lewis Arias

Lewis Arias

Managing Director, Client Services

Lewis leads the client services organization - helpdesk, onboarding and account management - and is the escalation point that keeps trading-day issues moving to resolution.

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Alexandru Bagu

Alexandru Bagu

Director of Research & Development

Alexandru heads research and development, building the automation, AI and SaaS capabilities behind Option One's product strategy, so clients can scale without adding operational risk.

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A managed transition

Switch providers with a plan, not a leap of faith

Start with a 30 to 45 minute discovery conversation. We then propose the service scope, transition responsibilities, timetable and pricing in writing. Timing depends on your environment and the outgoing provider.

  1. 01

    Discover and agree ownership

    Review users, applications, dependencies, licensing and recovery needs. Verify that your firm holds administrative access and agree responsibilities before giving notice to the outgoing provider.

  2. 02

    Plan the handover

    Document the estate and coordinate with your current provider. Define overlap where appropriate, verify monitoring and backups, and agree cutover timing and rollback criteria.

  3. 03

    Cut over and stabilize

    Schedule changes around your operating calendar. A named team follows the agreed plan, checks access and service coverage, and tracks issues through stabilization.

  4. 04

    Document and review

    Agree the baseline reporting, restore-test evidence and operating documentation to be delivered, then review the transition and ongoing responsibilities with leadership.

Read our provider transition playbook

Platforms we manage

  • Microsoft 365 & Purview
  • Google Workspace
  • Microsoft Azure
  • AWS
  • Intune · Jamf · Kandji
  • Teams Phone · Zoom · RingCentral
  • Cisco Meraki · Fortinet · Palo Alto
  • NinjaOne RMM
  • Bloomberg · OMS · CRM
  • SentinelOne
  • Duo
  • Suricata
  • Amazon Bedrock

Next step

Talk through your firm's next technology decision.

Tell us what's prompting this. We'll reply within one business day with a time to discuss your priorities, responsibilities and scope.

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